Courses & Registration

The Academy currently offers instructor led courses that will be scheduled throughout PA, NJ and NY this fall and winter.  Privately held courses can be arranged for groups of 30 or more.

Policies

Enrollment and Registration Process

In order to register for a course, a student will fill out the registration form and mail, fax, or email it to our office.   At this time, payment options include cash, check, Master Card and Visa.  A few days after receiving and processing the registration form, a confirmation letter will be sent to the student containing the date, time and location of the course.  The student should keep this confirmation for their records.

Space may be limited.  Registrations will be processed on a first come first serve basis and will not be processed without payment.
 
Refunds for cancellation are given (minus a $25 administrative fee).  Requests for cancellation/refund must be submitted to the Academy, in writing, up to one week prior to the class.  A 50% refund is given if written notification is given less than one week prior to the class. Refunds may take up to 30 days to process if payment was made with a check or cash.  Credit card refunds will be credited to the card used to register for the class.   
 
In the event of inclement weather or inadequate class enrollment, the Academy reserves the right to cancel a class.  Earliest notification will be given and the student has the right to choose from another course of equal value or full refund.

Evidence of Satisfactory Course Completion
We want your opinion.  Each student will be asked to fill out a survey at the end of the course.  Feedback from students is imperative in order to provide the highest quality educational experience.  All surveys are confidential.

Requirements for End-of-Course Survey/Evaluations Attendance Policies
The Academy adheres to the NMLS guidelines on monitoring continuing education attendance. The Academy requires attendance to be monitored throughout the course of the program.  Participants must be present for 100% of any given course in order to receive credit. Each participant will be required to check in at the registration table and present a valid form of ID (current drivers license/state ID or current passport) prior to entering the room prior to all continuing education sessions.  Roll call will be taken at the beginning of the class and at the end of the class.  Periodically, a quiz will be given at the end of the class to help verify attendance.  At registration, students will be given a name badge and must wear the badge when entering and exiting the room.

Course Time Requirements
The Academy complies with the SAFE Act classroom time requirements:  a classroom equivalent hour is no less than 50 minutes of instruction for each clock hour; instruction will not go for longer than 4 hours without taking a break; and, the maximum course day will be no longer than 12 hours. 

Classroom Rules / Policies
All personal data devices, cell phones, pagers or any device which can produce audible sound should be off or placed in silent mode. If the participant receives an emergency call, they should leave the room and complete the call. No credit will be given for time missed. No partial credit is permitted under any circumstances.